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[personal profile] westernind
Been in my new job at Which? for two weeks now. On Wednesday I spent about five hours fixing one of the public websites that had been cocked up due to user error (a lot of user error!)... i.e. doing my job. Fixing it involved a lot of tedious cutting and pasting, but the alternative was to spend a couple of days arguing whether the users should do it. And they're not happy with the technology yet, and pushing them out of their comfort zone, and blaming them, would only make them more resistant.

The head of that section has obviously sent a highly complimentary note to the Head of IT. He's emailed me saying that there is a spot awards scheme, and to choose something to the value of £100 from the incentive website.

I'm a bit blown away at this. To be honest, I think that with the amount they pay me they ruddy well should expect service over and above the norm, and good internal customer relations are key to a successful project rollout. It needed doing. But it's kinda difficult to turn it down. I'm telling myself that the Head of IT will be happy because it reflects well on him for employing me.

This aside, I like it here. I like the fact that I'm contributing to an organisation that I think is socially valuable. The office environment is infintely more pleasant than at the University of London, the commute is shorter, all my colleagues are friendly and competent, and there's a supportive structure for training and development. The role is technically challenging and there's no likelihood of being bored in the foreseeable.

No doubt worms will crawl out of the woodwork soon, like they do in any job, but I'm so glad I moved.

Date: 2007-02-23 04:42 pm (UTC)
From: [identity profile] jul1et.livejournal.com
hooray for you!!! Thats fab :D

Date: 2007-02-23 04:48 pm (UTC)
From: [identity profile] jfs.livejournal.com
I'd look at it slightly differently. You see it as just doing your job, but the head of IT could see it as a section that now has a good opinion of the whole of IT. That's worth a lot when problems occur further down the line.

Date: 2007-02-23 11:00 pm (UTC)
From: [identity profile] westernind.livejournal.com
You know that, I know that. Thing is, I thought that's why he hired me at the premium salary - because he already knew I could see that sort of need, and would act on it.

Date: 2007-02-23 05:26 pm (UTC)
From: [identity profile] erestania.livejournal.com
It is so fantastic to hear you so happy and excited about your job. It's been a while since I've heard you be that about something work related.

You might be performing to "your" minimum standards, but this just proves that in comparison to others you are over-achieving as always. Enjoy the fact that in this place your work ethic is being rewarded instead of derided.

And as jfs says, you have helped to make your whole team look good. Well done you!

Date: 2007-02-23 05:48 pm (UTC)
From: [identity profile] nyarbaggytep.livejournal.com
Massively pleased for you my sweet.

Date: 2007-02-23 06:55 pm (UTC)
From: [identity profile] november-girl.livejournal.com
Excellent. Not much more than that to say, really.

Date: 2007-02-23 07:24 pm (UTC)
From: [identity profile] renniek.livejournal.com
Sounds fantastic - glad to hear it's all going so well

Date: 2007-02-24 05:01 am (UTC)
From: [identity profile] xullrae.livejournal.com
Doing something socially valuable makes working so much better. I might not like working in IT anymore, but I'd much rather not enjoy it providing completely green electricity than selling alcohol :-)

Date: 2007-02-24 11:52 am (UTC)
From: [identity profile] binidj.livejournal.com
Fingers crossed that you've landed a job where you deserve each other ... looks promising so far.
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